About the Author

Gretchen Anderson spent the first part of her career in design consulting for firms like frog, Cooper, and LUNAR. Currently, she is head of design at PG&E, California’s largest energy company. Previously, she led the design of the hardware and software of a next-generation surgical system and was VP of Product at GreatSchools.org. Gretchen is a Bay Area native who left only long enough to get a bachelor’s degree from Harvard in History and Literature.